Returns And Exchanges

Returns Policy

If you are not completely satisfied with your order we will be happy to offer either an exchange or a refund to the original card, providing that goods are returned to us within 30 days of purchase and are unopened and in original packaging.

To organise an exchange or refund, contact our Customer Service Desk and we will be happy to deal with any query you have. E: support@neuu.com. T: 061 970017. W: www.neuu.com/support.

In the event you have purchased your products via one of our stockists you will need to arrange your return with them directly.